Levihuvilat as 16 hissilippu

Cancellation must ALWAYS be made in writing (by email, letter or SMS)

The reservation will not be canceled automatically if you do not pay for the payment. The cancellation shall be deemed to have taken place at the moment when the notice of cancellation has been made in writing. If the customer proves that the written cancellation has been made and sent to the correct address at the correct time, the cancellation will be accepted

When the customer has booked the accommodation earlier than 6 weeks before the start of the rental period and the customer cancels his reservation no later than 6 weeks before the rental period begins

Refund of the paid performance minus the cancellation fee of €50.

When the customer has booked the accommodation earlier than 6 weeks before the start of the rental period and the customer cancels his reservation less than 6 weeks and more than 4 weeks before the rental period begins

Refund of paid service less booking fee and cancellation fee of €50

When the customer cancels their reservation later than 4 weeks before the start of the rental period

the full price of the accommodation will be charged.

When the customer has booked the accommodation 4 — 1 week before the start of the rental period

if the customer cancels their reservation within 1 day of booking, the paid payment minus the cancellation fee of €50 will be refunded. If the customer cancels their reservation later than the 1 day booking, half of the accommodation price will be charged.

When the customer has booked the accommodation 7-1 day before the start of the rental period

If the customer cancels their reservation, the full price of the accommodation will be charged.

event of a sudden illness or death in the family, or any other exceptional situation that prevents the trip, the customer should ensure that their own insurance covers the cost of the reservation if the event leads to the need to cancel the reservation. Cancellation should be notified immediately. In these cases, the host also complies with the above booking conditions

Renter's right to cancel a booking

In the event of force majeure, force majeure, or an impediment independent of the renter (e.g. fire or water damage), the renter may cancel the reservation. In this case, the customer is entitled to a full refund of the payment made. If necessary, the renter has the right to cancel the reservation if the payment for the reservation is not paid on time

Termination of lease due to disruption

If, despite the comments of the accommodation representative, the customer does not cease to cause disturbance or danger to those in the same or neighbouring property, the representative of the accommodation has the right to terminate the tenancy immediately. The costs incurred for the above measures will be charged to the customer and the rent will not be refunded

Pets must be provided at the time of booking. Pets should not be allowed on the beds and sofa. The customer is obliged to repair the pet's droppings from the yard environment and to compensate the owner of the accommodation for any damage caused by the pet to the accommodation or its belongings. Any damage should be reported immediately to the landlord.

If the reservation is made more than six weeks before the start of the rental period, 30% of the weekly rental must be paid within 3 days. For shorter rentals, the booking fee is €100

The final payment must be paid 6 weeks before the start of the rental period.

If the reservation is made less than six weeks before the start of the rental period, the entire reservation must be paid immediately

If the door code has not been provided by the renter, the customer must contact the property's freight forwarder about the arrival time and keys either by e-mail or by calling no later than 2 business days before the rental period begins.

Contact information for the freight forwarder:

Cottage team, Myllyjoentie 2

Phone: 0400 703 178

0600 19 008 (After 6pm)

info@mokkitiimi.fi

The property will be available to the guest from 4 pm on the day of arrival. On the day of departure, the handover is at 12.00. Bed linen (pillows and blankets), basic tableware, water and electricity as well as toilet paper (2 rolls/toilet), cleaning products and supplies are included in the property's price

The normal temperature of the accommodation is 20 — 22 C. If the guest has not pre-booked bed linen and towels (1 large and 1 small towel) and/or departure cleaning, he/she will bring the bed linen and towels with them and will be responsible for cleaning the property during the rental period and at the end of the rental.

Notes

Any comments relating to the equipment and condition of the accommodation must be addressed directly to the landlord as soon as the subject has been raised. If the customer has not been in contact with the landlord about possible problems during the rental period, he loses the right to any refunds. If the customer and the landlord cannot agree on the consideration of the complaint, the customer may refer the matter to the Consumer Disputes Board.

The landlord is not obliged to compensate the customer for any inconvenience or expense caused by natural conditions, insects, voles, unexpected weather changes, construction work on neighbouring plots or problems caused by a third party (e.g. outages in the water, electricity or TV network).

Free Internet access is available at the property. Any disturbances in the Internet connection should be reported immediately to the landlord and efforts should be made to correct them as soon as possible. The landlord does not grant refunds for the accommodation price based on possible disruptions or inoperability of the Internet connection

Disturbances: If, despite the comments of the property owner or his agent, the customer does not cease to cause a disturbance or danger to those in the same or neighbouring property, the owner of the accommodation or his representative has the right to terminate the tenancy immediately. The costs incurred for the above measures will be charged to the customer and the rent will not be refunded

The property may not be used by more than the number of persons stated in the accommodation (see description of the property). If the number of persons exceeds the number of persons, it is necessary to agree with the lessee

The landlord reserves the right to correct errors in the price information

Incorrect price information does not bind the landlord if the price is so obviously incorrect that the customer should have understood it. This is the case, for example, where the difference between the declared price and the actual price is significantly large or the false price can be considered to be exceptionally low compared to the general price level

Applicable law and place of litigation

The parties seek to resolve disputes arising out of the agreement through mutual negotiations. If no agreement is reached in the negotiations, the customer may refer the case to the Consumer Disputes Board or the District Court of Lapland. The contract is governed by Finnish law.

If cleaning has not been carried out properly at the end of the rental period, the property owner or manager has the right to charge 1.5 times the cleaning fee afterwards. The cleaning fee can be charged double if the apartment is left in a particularly untidy condition. Even if the initial cleaning is ordered or included in the price, the customer is required to hand over the property from normal living conditions, i.e. furniture and other equipment in place and intact, garbage taken out and dirty dishes in the dishwasher. The renter is not responsible for the customer's belongings stored in the apartment or left

Smoking is strictly prohibited in the properties! If the property is smoking, we will charge cleaning costs (min. 300€). The customer is obliged to return the lift tickets to the accommodation by 12 noon on the day of departure. The owner of the property or his representative is entitled to charge the costs of renewing lift tickets from the customer.

During the rental period, the customer is obliged to compensate the owner of the accommodation for damage caused intentionally or unintentionally to the property or its movable property. Any damage caused must be reported immediately to the property manager